Product Manager, Technical

New York, United States · Product


Crisis Text Line is a non-profit tech startup focused on mental health. We've built our own platform for engaging with people in crisis (think: suicide, self-harm, domestic violence, etc) via SMS, Facebook Messenger, and other messaging applications using standard, open web technologies. Every decision we make, every hire, every product it’s about helping people in pain and doing it with greater speed, accuracy, and quality.

Crisis Text Line has experienced impressive organic growth. We’ve processed more than 65 million messages in under 5 years. The team is 80+ full-time people. In the next 18 months, all of those numbers will double. Our goal? Help 1 billion people around the world in the next 12 years.

We’re looking for a Technical Product Manager to lead the development of our internal tools, infrastructure, and software development systems - all critical parts of our plans for growth. This PM will work across the entire organization to launch primarily business-facing and technical features.

The ideal candidate will have a strong technical background in agile web development, API integrations, Salesforce, and development systems.

In this job you will:


Bonus points:


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